We hope that you will love everything you buy from us, however if this is not the case, we promise to refund any item you are unhappy with within 14 days.

Please use our contact form to tell us about any problems you have, before sending any items back. Upon receiving your email/ request we will reply with our address or try an sort out the problem.

For hygiene reasons, some products are non-returnable. This will be stated in the product description

When returning items to us, please place your returned goods in their original packaging and do not remove any labels or tags.

Many Thanks 

Echo Team